Paychex Introduces AI-Driven Participant Event Notifications for Financial Advisors

New solution empowers advisors with real-time insights to improve retirement outcomes

ROCHESTER, N.Y.--(BUSINESS WIRE)--Paychex, Inc. (Nasdaq: PAYX), an industry-leading human capital management (HCM) company, today introduced Participant Event Notifications, an AI-powered wealth management solution for financial advisors. This pioneering new advisor plan management tool leverages both payroll and plan level data to alert advisors through real-time notifications within the Paychex Flex® Advisor Console when retirement plan participants reach key data milestones and have work or life events—enabling proactive engagement to assist participants with their financial planning needs, ultimately driving better retirement outcomes and uncovering new investment opportunities.

As financial advisors increasingly integrate retirement and wealth management strategies, Participant Event Notifications proactively make advisors aware any time there’s an opportunity to engage and support the participant. Advisors receive notifications when participants reach certain age or status thresholds, change retirement or employment status, or when a newly eligible employee has yet to enroll. These customizable insights enable advisors to proactively engage participants at pivotal moments, enhancing client relationships, improving retirement outcomes, and expanding advisors’ books of business.

“Paychex is deeply committed to helping Americans secure their financial futures,” said Scott Buffington, vice president and general manager of retirement at Paychex. “As the 401(k) recordkeeper for 124,000 plans, we feel a great deal of responsibility to provide plan sponsors and financial advisors with innovative tools that enable proactive, personalized participant support. Participant Event Notifications deliver critical data—at no additional charge—so advisors can make smarter, more timely recommendations that meet participants where they are on their financial journey.”

A leading provider of 401(k) plans in the U.S., Paychex continues to innovate across its Retirement Services offerings. The company has made several recent advancements and has further enhanced features that have been longtime standards for Paychex 401(k) plans, including:

• Modernized Paychex Flex Advisor Console: A newly refreshed interface allows financial advisors to see their entire book of business in a single dashboard.
• Enhanced Participant Portal: An updated user experience gives participants an easy-to-read retirement summary along with self-service features that enable them to enroll in, view, and manage their retirement plans in just a few clicks on any device.
• Integrated Client Web Experience: The redesigned interface is now seamlessly integrated with Paychex Flex to simplify administrative tasks, enhance functionality, and provide greater oversight while improving efficiency.
• Payroll Integrations® Partnership: A new partnership integrates Paychex 401(k) plans with over 100 payroll providers, expanding access to retirement services for businesses that are not currently Paychex payroll clients.
• Industry-Leading Pooled Employer Plan (PEP): As the largest PEP provider in the industry by number of adopting employers, the Paychex PEP gives business owners a simpler, cost-effective way to offer comprehensive retirement benefits to employees, while saving them time on administrative tasks and reducing fiduciary responsibilities.
• Automated Audit Packages: Clients can receive a single report that pulls necessary data from multiple sources, saving them time and easing administrative burden.
• Best-in-Class Cyber Security and Fraud Detection: Paychex’s practices protect the privacy, safety, and security of information shared by clients and employees. This includes industry-leading security standards, rigorous internal controls, and world-class data centers that are monitored around the clock.

To learn more about Participant Event Notifications and financial advisor partnerships, please visit paychex.com/partnerships/financial-advisors. Information on Paychex 401(k) and retirement services can be found at paychex.com/retirement-services.

About Paychex

Paychex, Inc. (Nasdaq: PAYX) is the digitally driven HR leader that is reimagining how companies address the needs of today’s workforce with the most comprehensive, flexible, and innovative HCM solutions for organizations of all sizes. Offering a full spectrum of HR advisory and employee solutions, Paychex pays 1 out of every 11 American private sector workers and is raising the bar in HCM for approximately 800,000 customers in the U.S. and Europe. Every member of the Paychex team is committed to fulfilling the company’s purpose of helping businesses succeed. Visit paychex.com to learn more. Visit paychex.com to learn more.