SurveyMonkey Launches New AI Analysis Suite and Design Tools, Unlocking Clear Insights and Beautiful Surveys Without the Complicated Process

Users can now chat with their survey results to turn complex data into decisions in seconds

SAN MATEO, Calif.--(BUSINESS WIRE)--SurveyMonkey, the world’s most popular platform for surveys and forms, today announced its latest SurveyMonkey AI innovations, including a new AI Analysis Suite and supercharged survey creation tools. The new features are designed to help users ask better questions, make smarter decisions, and move faster.

The AI Analysis Suite brings together new and existing AI capabilities to make it easier than ever before to make sense of results faster. New features allow users to:

• Interact with survey and form results in simple, conversational language using Analyze with AI, a new chat-based analysis feature that provides instant insights, sophisticated data segmentation, and clear explanations in minutes, with no manual filtering or spreadsheets required.
• Automatically identify and categorize open-ended text responses into key themes with Thematic Analysis (currently in beta) to help zero in on what matters most.

The suite also includes existing features like sentiment analysis (which uses machine learning to sort open-ended responses by positive, negative, or neutral tone) and response quality (which flags low-quality or suspicious responses). The full AI Analysis Suite is available to all users on Advantage-tier plans and higher.

The launch also includes a new toolkit for creating surveys and forms that empowers users to:

• Instantly use an AI-powered paste and create to intelligently transform survey questions from a document, email, or elsewhere into a structured questionnaire draft.
• Automatically create and customize branded “themes” for surveys and forms, adding logos, colors, and images in one click with a built-in AI survey and form theme generator—no design skills required.

With this expanded AI featureset, an HR manager can receive a survey draft via email, paste it into SurveyMonkey, and watch as it's instantly transformed into a structured employee engagement survey. A marketer can use our natural language interface to ask about event feedback and instantly get a detailed breakdown of the results. Meanwhile, CX teams can upload a company logo and have an on-brand survey theme automatically created for them, ensuring every touchpoint with a customer is consistent, professional, and visually appealing.

SurveyMonkey AI is built on a foundation of decades of expert survey science and an unparalleled proprietary dataset, delivering a trusted lineup of features that help teams get to insights with speed and accuracy. The AI Analysis Suite and our latest AI creation tools build on existing SurveyMonkey AI tools, including Build with AI (also available on mobile), question type prediction, and the survey recommendation features.

“SurveyMonkey has always been in the business of capturing real human sentiment and turning it into action,” said Meera Vaidyanathan, Chief Product Officer at SurveyMonkey. “AI now lets us do this faster and smarter—automating the legwork, surfacing insights that were previously hidden, and helping our customers act with greater confidence. With 25 years of history and more than 100 billion questions answered, we’re uniquely positioned to deliver trusted AI that makes feedback not just easier to gather, but far more powerful.”

More information about the full SurveyMonkey AI suite is available here: https://www.surveymonkey.com/product/features/ai/

About SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.