Provenir Named a Strong Performer in 2025 AI Decisioning Platforms Report by Independent Research Firm

Per the report, “Provenir best fits customers who want an all-in-one decisioning solution that includes credit risk, fraud and identity management, collections, and customer management.”

PARSIPPANY, N.J.--(BUSINESS WIRE)--Provenir, a global leader in AI risk decisioning software, today announced it has been recognized as a “Strong Performer” in “The Forrester Wave™: AI Decisioning Platforms, Q2 2025” report.

Forrester evaluated 15 top AI decisioning platform providers against 18 criteria, assessing Current Offering, Strategy, and Customer Feedback.

Per the report, “Provenir’s strategy is to focus on the full credit decisioning lifecycle with prebuilt solutions built on top of the platform to optimize go-to-market resources. However, the platform is quite capable of handling any decisioning use case, giving the company the opportunity to diversify. The company provides solid implementation resources, aiding customer onboarding for enterprise clients. It also facilitates additional services, contributing to effective deployment of decisioning solutions.”

The Provenir AI Decisioning Platform received the highest possible marks in both the cohesive experience and intuitive experience criteria. When looking at the platform capabilities, the Forrester report noted, “Provenir excels in a cohesive user experience, delivering a unified interface with consistent design, as well as an intuitive user experience, boosting productivity for business and technical users.”

The report also states, “Provenir best fits customers who want an all-in-one decisioning solution that includes credit risk, fraud and identity management, collections, and customer management.”

“We are honored to be designated a Strong Performer in our inaugural placement in a Forrester Wave evaluation,” said Carol Hamilton, Chief Product Officer for Provenir. “Too often organizations have primarily focused on risk mitigation in customer decisioning, while missing moments to build trust, loyalty, and lifetime value. But every interaction is a chance to both manage risk and unlock value in a hyper-personalized way. That balance is where modern AI decisioning excels, and this is exactly what we do at Provenir.”

Provenir’s AI Decisioning Platform combines data, decisioning, and decision intelligence to enable smarter, faster decisions across the entire customer lifecycle – from onboarding and application fraud to credit risk, customer management, and collections.

Access The Forrester Wave™: AI Decisioning Platforms, Q2 2025 report here.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.

About Provenir

Provenir helps banks, fintechs and financial services providers unlock the secret to smarter risk decisioning.

Provenir’s AI Decisioning Platform brings together the power of decisioning, data, and decision intelligence to drive smarter decisions. This unique offering gives organizations the ability to power decisioning innovation across the full customer lifecycle, driving improvements in the customer experience, best-in-class fraud prevention, access to financial services, business agility, and more.

Provenir works with disruptive financial services organizations in more than 60 countries and processes more than 4 billion transactions annually.