Posh AI Joins the Jack Henry™ Vendor Integration Program

- VIP enables Posh to integrate with Symitar^® -

BOSTON--(BUSINESS WIRE)--Posh AI, a conversational and generative AI purpose-built platform for financial services that spans voice, digital, and knowledge channels, today announced that it has joined the Jack Henry™ Vendor Integration Program (VIP). Participation in the program will provide Posh AI with access to Jack Henry's technical resources to enable Posh’s platform to integrate with Symitar^®. The Vendor Integration Program is designed to help ensure that Jack Henry’s customers can easily deploy third-party products.

Posh’s platform integrates with Symitar via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer that governs these interactions.

Posh’s integration with Symitar empowers customers with seamless access to real-time FAQ answers and secure, high-performance banking operations. Through the VIP program, customers benefit from a direct support channel and effortless access to a test environment, streamlining setup, upgrades, and ongoing maintenance for a hassle-free experience.

"Jack Henry's Vendor Integration Program enables us to quickly deploy AI-driven assistants designed to provide seamless, intelligent member service—available whenever members need it." – Kathy Sianis, VP of Strategic Relationships and Client Success.

Jack Henry’s VIP takes the customer out of the middle, providing vendors with direct access to Jack Henry’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.

About Jack Henry & Associates, Inc.®

Jack Henry^™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are a S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 48 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.

About Posh AI

Posh AI is committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. Posh AI assistants empower frontline staff and transform customer interactions. Purpose-built for financial services, Posh’s AI spans voice, digital, and knowledge channels, offering conversational customer service, 24/7 self-service, and increased employee efficiency. Supported by top AI and financial institution experts, Posh's solutions significantly enhance customer and employee experiences. Explore Posh.ai and follow Posh AI on LinkedIn for more.