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70% of Consumers Would Pay a Premium for Exceptional Customer Support, Reveals New Decagon Report
SAN FRANCISCO--(BUSINESS WIRE)--Decagon, the leader in conversational AI agents for concierge customer experience, today announced the release of its 2025 survey: AI and the Next Generation of Customer Experiences. The survey of 2,077 U.S. adults explores how consumers view customer support and the role of AI in delivering it. At a time when a single bad interaction can break brand loyalty, the report reveals just how high the stakes have become, and where AI is emerging as a preferred solution...
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Gen Z Achieving Success in Saving, Showing Interest in CDs to Accelerate Growth, Santander Bank Survey Finds
BOSTON--(BUSINESS WIRE)--Santander Bank, N.A. (“Santander Bank”) today announced findings from a new survey revealing that younger generations, especially Gen Z, were able to increase their savings in 2025. The survey found 58% of Gen Zers and 54% of Millennials increased their savings since the start of the year, ahead of their Gen X (47%) and Baby Boomer (39%) counterparts. According to the latest Openbank Growing Personal Savings (“GPS”) Tracker from Santander Bank, their success may be the...
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The Ultimate Glow-Up for Pets: Woof Gang Debuts Signature Cosmetics Collection
MIAMI--(BUSINESS WIRE)--Woof Gang Bakery & Grooming, North America’s leader in neighborhood pet care, is thrilled to unveil its newest proprietary innovation: Woof Gang Cosmetics, the brand’s first-ever line of grooming products for at-home use. Developed in exclusive partnership with Hydra, the salon-trusted grooming brand from Pet Society known for setting the global standard in professional pet care, the collection allows customers to extend the glow of a Woof Gang groom long after they...
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New Report from Intuit Mailchimp Outlines Strategies for the Expanded Holiday Shopping Cycle
MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp, today announced the release of the Mailchimp report Holiday Shopping Unwrapped: Marketing Strategies for the Moments That Matter, prepared in conjunction with Canvas8 and Marketoonist. Marketers can turn to this report for seasonal shopping cycles, enhanced insights into consumer behavior, and tailored marketing strateg...
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U.S. Financial Confidence Continues to Drop: New Data from the Mutual of Omaha Protection Index Report Underscores Taking Timely Action to Proof the Futures of Americans
OMAHA, Neb.--(BUSINESS WIRE)--With the goal to empower Americans to protect what matters the most and achieve their financial goals, Mutual of Omaha reveals the findings from its Protection Index Report, to mark National Financial Awareness Day today. The proprietary research study*, which highlights a critical need to address both short-term concerns and long-term financial confidence, reinforces Mutual of Omaha’s commitment to clear, approachable advice that helps Americans better understand...
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Bumble Inc. Announces New Chief Financial Officer
AUSTIN, Texas--(BUSINESS WIRE)--Bumble Inc. (NASDAQ: BMBL) today announced the appointment of Kevin D. Cook as the Company’s Chief Financial Officer, effective August 12, 2025. Mr. Cook succeeds Ronald J. Fior, who is stepping down from his role as Interim Chief Financial Officer and will serve in an advisory role through the end of August to help ensure a smooth transition. Mr. Cook brings more than 30 years of financial management experience to Bumble, having served most recently as the Chief...
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Zentro and BAI Connect Merge to Create Leading Multifamily ISP
CHICAGO & LOS ANGELES--(BUSINESS WIRE)--Zentro and BAI Connect merge to create major multifamily ISP serving 100K+ residents in 15 metro markets with 10 Gig internet and managed Wi-Fi....
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New Study from Madaket Health Reveals Nearly Half of Americans Delay Healthcare Due to Cost and In-Network Barriers
CAMBRIDGE, Mass.--(BUSINESS WIRE)--The increasing cost of healthcare, along with insurance coverage constraints, may be causing many Americans to delay or entirely put off receiving the healthcare they need, according to a new survey from Madaket Health, a leader in provider-payer collaboration and data exchange. The study of 1,000 Americans 25 and older examined barriers to health coverage, navigating in-network care providers, and consumers’ willingness to try digital care models, even when a...
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Ad Fatigue Hits Hard in Southeast Asia: 2 in 3 Consumers Tune Out Repetitive Ads
SINGAPORE--(BUSINESS WIRE)--A new study by global advertising technology leader The Trade Desk (Nasdaq: TTD) reveals that 66 percent of Southeast Asian consumers are tuning out repetitive ads shown on a single channel. The findings in the study “The Untapped Opportunity of Omnichannel” underscore the urgent need for advertisers to move away from siloed, multichannel strategies and adopt connected, omnichannel approaches that align with how consumers actually engage with media today. The study l...
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Two-thirds of Marketers Back EDI Initiatives Amidst Societal Divisions: Canadian Marketing Association
TORONTO--(BUSINESS WIRE)--New research released today by the Canadian Marketing Association (CMA) in partnership with strategy, finds that while two-thirds (66 per cent) of Canadian marketers continue to endorse equity, diversity and inclusion (EDI) initiatives, nearly six-in-ten respondents (58 per cent) have witnessed growing pushback on these efforts. Yet organizations with well-diversified senior leadership teams consistently foster healthier, more resilient workplace cultures, proving thei...