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Outsourcing Business
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London School of Economics and Political Science Partners with Globality to Pioneer Use of AI-Driven Sourcing in Higher Education Sector

PALO ALTO, Calif.--(BUSINESS WIRE)--The London School of Economics and Political Science (LSE), the world-leading university, specializing in social sciences, has partnered with Globality, the market leader in AI-driven procurement and sourcing to transform how it buys goods and services. Named University of the Year by the Times and Sunday Times Good University Guide 2025, the LSE Procurement Team will use Globality’s platform to automate its procurement model, using the latest in Agentic AI a...
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ResultsCX Acquires Aucera

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including several Fortune 100 and FTSE 250 firms, has acquired Aucera. Formerly known as DialAmerica, Aucera is one of the largest privately owned Customer Experience Management companies in the United States. With this addition, ResultsCX grows its US presence and strengthens its service capabilities in core verticals including Healthcare, BFSI, and Utiliti...
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Talkdesk AI Agents for voice powers human-like conversational virtual agents that operate, understand, respond, and take action autonomously, revolutionizing customer engagement

PALO ALTO, Calif. & ORLANDO, Fla.--(BUSINESS WIRE)--Talkdesk is unlocking a new era of conversational, human-like customer self-service fueled by advanced agentic AI automation....
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EisnerAmper Adds EisnerAmper Luxembourg S.à r.l. to Global Network

NEW YORK--(BUSINESS WIRE)--EisnerAmper today announced the addition of EisnerAmper Luxembourg S.à r.l. to the EisnerAmper Global network. EisnerAmper Global is an international network of independent member firms created to address the specialized audit, tax, and advisory needs of clients worldwide. Our expansion into Luxembourg will allow EisnerAmper Global to provide expert guidance to clients seeking to raise capital internationally through Luxembourg, a key global financial center. With dee...
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WNS Announces Addition of Sylvie Ouziel to the Board of Directors

NEW YORK & LONDON & MUMBAI, India--(BUSINESS WIRE)--WNS today announced the appointment of Sylvie Ouziel to the Company’s Board of Directors effective April 1, 2025....
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Il Futuro Del Servizio Clienti: Sfruttare L'IA E Le Agenzie Esterne Per Eccellere Nel 2025

MILANO--(BUSINESS WIRE)--Nel 2025 le PMI hanno l'opportunità di eccellere nel servizio clienti offrendo esperienze personalizzate, sfruttando nuove tecnologie e tendenze....
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Breaking Barriers: The Shift Code Podcast Explores Transformation Journeys and Athena’s Bold New Aerospace Frontiers

PHILADELPHIA--(BUSINESS WIRE)--Project Management Institute (PMI) is proud to announce the launch of The Shift Code™ podcast to explore the vital role of project success in facilitating organizational and digital transformation. Hosted by PMI President and CEO Pierre Le Manh, the first season features candid conversations with C-suite-level executives from aerospace, technology, agriculture, and other industries. Listeners will gain valuable insights into leadership lessons and how to achieve s...
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TaskUs Announces Fiscal Fourth-Quarter and Full-Year 2024 Results

NEW BRAUNFELS, Texas--(BUSINESS WIRE)--TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, today announced its results for the fourth quarter and full year ended December 31, 2024. Fourth quarter total revenue of $274.2 million, 17.1% year-over-year growth. Exceeding the top-end of our guidance by $4.9 million. Net Income of $8.9 million, Net Income margin of 3.2%. Adjusted Net Income of...
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Ephicacy Announces Tara Gladwell as Chief Executive Officer; Founder Ganesh Gopal to Continue Leadership Role as Chairman and President

ISELIN, N.J.--(BUSINESS WIRE)--Ephicacy Consulting Group, Inc. ("Ephicacy" or “the Company”), a leading biometrics Contract Research Organization ("CRO"), today announced the appointment of Tara Gladwell as Chief Executive Officer. Founder Ganesh Gopal will transition to the role of Chairman and President to support the Company’s strategic growth plans. Ms. Gladwell brings nearly three decades of industry expertise with more than a decade in leadership positions. She joins Ephicacy from Rho, a...
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アルタードムス、オルタナティブ投資におけるオペレーショナル・アルファに関するホワイトペーパーを発表し、バンドル型ファンド管理ソリューションへの業界シフトの拡大を報告

ロンドン--(BUSINESS WIRE)--(ビジネスワイヤ) -- オルタナティブ投資マネージャー向けのテクノロジーを活用したファンド管理、プライベート・デット、企業向けサービスの大手プロバイダーであるアルタードムスは、「オルタナティブ投資会社における業務効率の向上を促す統合ソリューション」というタイトルで最新のホワイトペーパーを発表しました。このレポートでは、オルタナティブ投資マネージャーが業務効率、拡張性、コンプライアンスを強化するために、業務モデルをどのように進化させているかを考察しています。 変化する業界の現状をより深く理解するために、アルタードムスはマッキンゼー・アンド・カンパニーに委託し、北米、ヨーロッパ、およびアジア太平洋地域でファイナンシャル・アドバイザー(FA)および/またはデット・キャピタル・マネジメント(DCM)サービスを利用している192人の専門家を対象に調査を実施し、新たなトレンドに関する包括的でデータ主導型の分析を行いました。アルタードムス最高執行責任者(COO)のマイケル・ヤニシェフスキへの詳細な質疑応答を組み合わせ、この調査結果では、業務機能を外部...