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PARIS & SEATTLE--(BUSINESS WIRE)--Aircall acquires Piper AI to turn customer conversations into revenue action by automating CRM updates, deal scoring, and next steps across channels....

PARIS ET SEATTLE--(BUSINESS WIRE)--Aircall, la plateforme de communication client augmentée par l’IA à laquelle plus de 23 000 entreprises font confiance dans le monde, a annoncé aujourd’hui l’acquisition de Piper AI, une entreprise spécialisée en Revenue Intelligence et orchestration commerciale via agent IA. Avec Piper, Aircall fait évoluer sa plateforme au-delà des conversations, en fournissant aux équipes commerciales les outils nécessaires pour automatiser chaque interaction, sur tous les...

PARÍS Y SEATTLE--(BUSINESS WIRE)--Aircall, la plataforma de comunicaciones impulsada por IA en la que confían más de 23 000 empresas en todo el mundo, anunció hoy la adquisición de Piper AI, una empresa especializada en inteligencia de ingresos y coordinación agéntica de ventas. Con Piper, Aircall amplía su plataforma más allá de la conversación en sí, proporcionando a los equipos de ventas las herramientas necesarias para actuar automáticamente sobre cada interacción, a través de cada canal, d...

PARIS/ SEATTLE--(BUSINESS WIRE)--Aircall, die KI-gestützte Kommunikationsplattform, der mehr als 23.000 Unternehmen weltweit vertrauen, gibt die Übernahme von Piper AI bekannt — einem Unternehmen für Revenue Intelligence und agentische Sales-Orchestrierung. Mit Piper erweitert Aircall seine Plattform über das Gespräch selbst hinaus und gibt Vertriebsteams die Möglichkeit, nach jeder Interaktion automatisch zu handeln, kanalübergreifend und über den gesamten Sales-Zyklus hinweg. Aircall vereint...

LOS ANGELES--(BUSINESS WIRE)--Radiant Mobile is the US’ 1st Christian mobile plan — and the first to block harmful content at the network level, before it reaches a child’s phone...

HELSINKI--(BUSINESS WIRE)--Sensofusion Aerospace extends sensing and surveillance capabilities from the air into Earth orbit through the Swift aircraft and Fennec satellites....

BUCHAREST, Romania & SAN ANTONIO, Texas--(BUSINESS WIRE)--Bitdefender has announced the integration of its advanced security technology into Swisscom’s new home network protection solution....

LOS ANGELES--(BUSINESS WIRE)--Broadvoice, a leader in AI-powered customer experience solutions, today announced GoEngage and AI Analyst, two new AI capabilities for GoContact. GoEngage automates inbound voice interactions with a natural, human-like cadence. AI Analyst gives contact center leaders instant answers to operational questions without waiting for reports or dashboards. Together, they mark a major milestone in Broadvoice’s AI strategy and the next stage in its unified brand evolution....

LOS ANGELES--(BUSINESS WIRE)--A Broadvoice, líder em soluções de experiência do cliente baseadas em inteligência artificial, anunciou hoje o lançamento do GoEngage e do AI Analyst, duas novas funcionalidades de IA para a GoContact. O GoEngage automatiza interações de voz inbound com um ritmo de conversa natural e semelhante ao humano. O AI Analyst permite aos responsáveis dos Contact Centers obter respostas imediatas a questões operacionais, sem terem de aguardar por relatórios ou dashboards. E...

HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage, part of Ericsson (NASDAQ: ERIC), today announced the launch of vertical-specific AI intelligence in the contact center. Through strategic partnerships with agentic AI solution providers Avaamo for Healthcare and Syndeo for Financial Services and Retail, Vonage is embedding vertical-trained AI agents directly inside Vonage Contact Center (VCC). These integrations combine Vonage's award-winning contact center platform with advanced AI agents to deliver seam...