eClinicalWorks and Sunoh.ai Assist First Care Medical Clinic to Enhance Documentation Efficiency and Expand Care Services

15-provider family medicine practice is now able to save time on documentation and engage deeply with patients

WESTBOROUGH, Mass.--(BUSINESS WIRE)--eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Carolina-based First Care Family Medicine is successfully utilizing Sunoh.ai, the EHR-agnostic, AI-powered medical scribe. Fully integrated with the eClinicalWorks EHR, Sunoh.ai adds clinical notes into the appropriate sections of progress notes, reducing providers’ administrative workload and improving the quality of documentation and patient care.

“More than 60% of the providers at our practice are currently leveraging Sunoh.ai, and we’re encouraging all our other providers to utilize it as well,” Mary-Kate Regnery, clinical director at First Care Medical Clinic. “Sunoh.ai empowers our providers by allowing them to complete progress notes in a timely manner and engage deeply with patients, especially on days when we're fully booked. Having the AI scribe capture all the History of Present Illnesses (HPI) details is extremely helpful. Also, the time savings achieved on documentation have a huge impact on our operational efficiency. It allows better patient care and comprehensive documentation.”

First Care Medical Clinic provides primary care services to patients of all ages in North Carolina and South Carolina.

"Sunoh.ai helps improve face-to-face interaction with patients,” said Obi Okwara, president at First Care Medical Clinic. “Also, high-quality notes help improve communication between patients and providers. We can make more internal referrals for a patient who requires additional care services. It definitely helps our providers to see more patients in a day. Even from a compliance perspective, having detailed documentation is risk mitigation."

Dr. Benedict Okwara, medical director and chief executive officer at First Care Medical Clinic, reiterates that Sunoh.ai has proved to be a game-changer at their practice.

“It is our goal to assist providers nationwide by offering them AI-integrated solutions like Sunoh.ai,” said Girish Navani, CEO and co-founder of eClinicalWorks. “It helps providers not just to streamline documentation workflows but also improve practice efficiency and patient satisfaction. We’re thrilled to be at the forefront of this AI revolution, and our mission is to democratize AI in healthcare.”

Sunoh.ai is the first EHR-agnostic AI medical scribe trusted by more than 80,000 providers nationwide, facilitating a groundbreaking shift in patient care.

About First Care Medical Clinic

Founded in 1994, First Care Medical Clinic offers healthcare services including primary care, internal medicine, pediatric care, physical health, and mental health counseling to patients in North Carolina and South Carolina. They serve patients with 7 primary care clinics and also provide telehealth services. Their team of healthcare professionals provides comprehensive, coordinated care, ultimately leading to better patient outcomes. For more information, visit https://www.firstcarecanhelp.com/.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and nearly 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on LinkedIn, Facebook and X/Twitter, or call [phone].

About Sunoh.ai

Sunoh.ai is a revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit Sunoh.ai.