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HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage, parte di of Ericsson (NASDAQ: ERIC), oggi ha annunciato il lancio della sua integrazione nativa con ServiceNow Voice, realizzata sulla piattaforma di intelligenza artificiale ServiceNow, integrando funzionalità vocali e di ai in tempo reale di livello aziendale direttamente nei flussi di lavoro di ServiceNow Customer Service Management (CSM) e IT Service Management (ITSM) per i clienti di Vonage Contact Center (VCC) . Vonage offre un ambiente di servizio...

HOLMDEL, Nueva Jersey--(BUSINESS WIRE)--Vonage, parte de Ericsson (NASDAQ: ERIC), ha anunciado hoy el lanzamiento de su integración nativa con ServiceNow Voice, basada en la plataforma de IA de ServiceNow, que incorpora funciones de voz de nivel empresarial y de IA en tiempo real directamente en los flujos de trabajo de gestión del servicio al cliente (CSM) y de gestión de servicios de TI (ITSM) de ServiceNow para los clientes de Vonage Contact Center (VCC). Vonage ofrece un entorno de servicio...

HOLMDEL, New Jersey--(BUSINESS WIRE)--Vonage, Teil von Ericsson (NASDAQ: ERIC), gab heute die Einführung seiner nativen Integration mit ServiceNow Voice bekannt, die auf der ServiceNow-KI-Plattform basiert und Sprach- und Echtzeit-KI-Funktionen der Enterprise-Klasse direkt in die ServiceNow-Workflows für Kundenservice-Management (CSM) und IT Service Management (ITSM) für Kunden von Vonage Contact Center (VCC) einbettet. Vonage bietet eine einheitliche Serviceumgebung für Kundenservice- und IT-S...

HOLMDEL, New Jersey--(BUSINESS WIRE)--Vonage, filiale d’Ericsson (NASDAQ : ERIC), a annoncé aujourd’hui le lancement de son intégration native avec ServiceNow Voice, basée sur la plateforme d’IA ServiceNow, qui intègre des fonctionnalités vocales et d’IA en temps réel de niveau entreprise directement dans les flux de travail de gestion du service client (CSM) et de gestion des services informatiques (ITSM) de ServiceNow pour les clients de Vonage Contact Center (VCC). Vonage offre un environnem...

HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage, een onderdeel van Ericsson (NASDAQ: ERIC), kondigde vandaag de lancering aan van haar eigen integratie met ServiceNow Voice, gebouwd op het ServiceNow AI Platform, dat spraak van bedrijfsniveau en realtime AI-capaciteiten rechtstreeks in ServiceNow CSM (Customer Service Management) en ITSM (IT Service Management) workflows voor klanten van Vonage Contact Center (VCC) integreert. Vonage verschaft een eengemaakte serviceomgeving voor bedrijfsklantenservice...

SAN JOSE, Calif.--(BUSINESS WIRE)--Today, Calix, Inc. (NYSE: CALX) recognized the recent achievements of Operation IFAST to rally the telecommunications industry around helping to stop human trafficking. The growing industry program equips communications service provider (CSP) field technicians with training to recognize and report signs of human trafficking during routine service visits. Operation IFAST helps CSPs collaborate with nonprofit partners and local law enforcement to help protect th...

LUXEMBOURG--(BUSINESS WIRE)--SES, a space solutions company, today announced it will deploy meoSphere, a next-generation medium Earth orbit (MEO) satellite network targeted for operation by 2030 and designed to significantly boost the company’s MEO network capacity. The program launches with a close collaboration designed for efficient satellite production. SES will pair its own software-defined payloads, being developed and manufactured in Luxembourg, with an initial 28 high-power satellite pl...

SÃO PAULO--(BUSINESS WIRE)--A emnify está lançando o padrão eSIM SGP.32 em larga escala por meio de sua SuperNetwork IoT e modelo operacional....

MADISON, Wis.--(BUSINESS WIRE)--Indeavor today announced the introduction of Indeavor Connect, a targeted employee communication solution designed to deliver real-time alerts, shift updates, and critical announcements to frontline employees through text messages or automated phone calls. By enabling precise targeting based on shift, job classification, facility area, or custom filters, Indeavor Connect ensures that only the right employees receive the right information exactly when they need it...

SAN FRANCISCO--(BUSINESS WIRE)--Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced it is now the only Communications Platform as a Service (CPaaS) provider to offer direct connections across all major carriers in the United States and Canada. Building on existing direct Toll-Free messaging connectivity across all major U.S. carriers, Twilio has added direct 10DLC (10-Digit Long Code) connections across AT&a...