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VoIP
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Phonely Launches Alma, a Voice LLM That’s 63% Faster and 84% Cheaper Than OpenAI

SAN FRANCISCO--(BUSINESS WIRE)--Phonely, the leading AI-powered voice agent platform, is taking on the models built by AI’s biggest players with Alma, an LLM built specifically for voice agents to drive conversations forward. Trained on over 10 million real phone conversations instead of text, Alma is designed for the messy reality of voice, like interruptions, background voices and transcription errors, rather than only clean turn-taking. It enables self-improving agents that learn from live c...
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Ooma Launches POTS Retirement Resource Hub to Help Organizations Navigate the Transition From Legacy Copper Infrastructure

SUNNYVALE, Calif.--(BUSINESS WIRE)--Ooma (NYSE: OOMA) today announced the Ooma POTS Retirement Resource Hub, a long-term industry education initiative to help organizations identify hidden Plain Old Telephone Service (POTS) dependencies and prepare for the accelerating retirement of legacy copper telephone lines. The initiative reflects Ooma's ongoing commitment to helping organizations understand, plan for, and navigate the operational risks tied to this industry-wide transition. Businesses th...
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New York Mets Modernize Employee and Fan Engagement with RingCentral

BELMONT, Calif. & NEW YORK--(BUSINESS WIRE)--The NY Mets select RingCentral to modernize fan engagement, ticket sales, and business communications across the organization....
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Netcracker and Google Fiber Honored With Prestigious TM Forum Excellence Award for Groundbreaking AI-Native Autonomous Operations

WALTHAM, Mass.--(BUSINESS WIRE)--Netcracker and GFiber receive the TM Forum Excellence in Customer and Developer Experience award....
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OrderCounter and Maple Launch Strategic Partnership to Enable AI Phone Ordering Built for Hybrid POS

NEW YORK & PENSACOLA, Fla.--(BUSINESS WIRE)--OrderCounter, the hybrid point-of-sale provider that pairs the reliability of an on-site server with the accessibility of the cloud, and Maple, the leading voice AI platform for restaurants, today announced a partnership that brings automated phone ordering to OrderCounter's restaurant customers. OrderCounter built its reputation on an architecture most of the industry moved away from and its customers refused to give up: a local server on the premis...
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NPI Names Susan Marty Chief Go-to-Market Officer

ATLANTA--(BUSINESS WIRE)--NPI appoints Susan Marty as the company's new Chief Go-to-Market Officer....
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Digital Island and RingCentral Partner to Bring Agentic Voice AI Solutions to New Zealand businesses

AUCKLAND, New Zealand & BELMONT, Calif.--(BUSINESS WIRE)--Digital Island, one of New Zealand’s premier cloud communications and business IT service providers, and RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced a strategic partnership to bring Agentic Voice AI solutions to New Zealand businesses. Through this collaboration, Digital Island will comprehensively design, sell, implement, and support RingCentral’s market-leading suite of AI-powered,...
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GDC IT Solutions Promotes Adam Reese to Director of E-Rate Sales

CHAMBERSBURG, Pa.--(BUSINESS WIRE)--GDC IT Solutions promotes Adam Reese to Director of E-Rate Sales, strengthening E-Rate strategy and support for K-12 schools....
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EP Technology Group LLC Announces the Acquisition of JBI Technologies, Inc. to Expand Technology Services, Cybersecurity, and Hospitality Expertise

DALLAS--(BUSINESS WIRE)--EP Technology Group LLC (“EPTG”), a provider of comprehensive business technology solutions, and JBI Technologies, Inc. (“JBI”), a technology and services firm specializing in the hospitality industry, today announced that the companies have joined forces. The combination brings together two experienced technology teams with complementary capabilities and a shared commitment to delivering responsive, high-quality service to customers. For more than 25 years, JBI has bee...
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Seagate to Participate in Upcoming Investor Events

SINGAPORE--(BUSINESS WIRE)--Seagate Technology Holdings plc (NASDAQ: STX), a leading innovator of mass-capacity data storage, announced that management is scheduled to participate in the following investor events: Event: Citi’s 2026 Global TMT Conference on Wednesday, September 9, 2026 Details: Presentation at 7:50 AM PT / 10:50 AM ET Event: Goldman Sachs Communacopia + Technology Conference 2026 on Thursday, September 10, 2026 Details: Presentation at 10:10 AM PT / 1:10 PM ET Management will b...