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RESTON, Virgínia--(BUSINESS WIRE)--Organizações voltadas para o cliente em todo o mundo dependem de chamadas de voz para fornecer alertas de fraude, lembretes de compromissos, atualizações de serviço e outras informações urgentes. No entanto, a falsificação de identidade e as chamadas indesejadas estão corroendo a confiança no canal, fazendo com que os consumidores ignorem até mesmo as abordagens legítimas. Quando fraudadores se fazem passar por uma empresa usando seu número de telefone real, a...

سان فرانسيسكو--(BUSINESS WIRE)--تم إدراج شركة Orvera AI، وهي منصة مؤسسية للذكاء الاصطناعي الحواري القائم على الوكلاء، ضمن القائمة المختصرة لمزودي الحلول الذين تم تسليط الضوء عليهم في التقرير الصادر عن Everest Group بعنوان "تسليط الضوء على أبرز مزودي الحلول التقنية: وكلاء الصوت بالذكاء الاصطناعي في إدارة تجربة العملاء (CXM)، الذي نُشر في يونيو 2026. تشير Everest Group إلى تحولٍ في توجهات السوق، يتمثل في الانتقال من التركيز على احتواء التفاعلات إلى التركيز على تحقيق نتائج مكتملة. يسلط التقرير الضو...

--(BUSINESS WIRE)--Top names in federal cyberspace will be talking about pressing issues impacting the nation, at the Billington CyberSecurity Summit, Sept. 8-10 in DC....

RESTON, Va.--(BUSINESS WIRE)--As LATAM’s authentication landscape evolves, TNS will explore the broader global implications at Telco Transformation 2026....

TIGARD, Ore. & SPRINGFIELD, N.J.--(BUSINESS WIRE)--Snom and Telinta Team Up to Streamline IP Phone Provisioning for ITSP Customers...

SAN FRANCISCO--(BUSINESS WIRE)--As voice agents move from impressive demos into business-critical interactions, enterprises need systems that can do more than sound natural. They must maintain context, adapt when conversations take an unexpected turn, and reliably complete critical tasks at production scale without requiring extensive human intervention. Deepgram, the real-time AI infrastructure company underpinning the Voice AI economy, today released Flux TTS, a conversation-native text-to-sp...

DOVER, Del.--(BUSINESS WIRE)--Livid, the ad-free video hosting platform built for creators and small businesses, today announced Premium, a new tier with 4TB of storage and a Teams feature. Launch pricing is $24 a month billed annually, or $40 month-to-month. Premium arrives as Vimeo's latest pricing pushes the very customers who built their libraries there toward five-figure contracts. Livid Premium sits above the $10 Pro plan and its free tier, giving the lineup three clean rungs. Customers g...

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced that Currys plc, the U.K.'s leading omnichannel technology retailer, is improving customer engagement with the NiCE CXone platform. By seamlessly connecting customer interactions across every stage of the journey, from purchase to ownership and support, NiCE has played a role in supporting Currys’ double-digit improvements in customer satisfaction and quality. This transformation is helping the retailer deliver more personalize...

SAN FRANCISCO--(BUSINESS WIRE)--US record retrieval companies running operations on Orvera AI report fulfillment up from 71% to 87% and turnaround cut from 35 days to 22....

BOSTON--(BUSINESS WIRE)--Videa, the most adopted dental AI platform, today announced it has been ranked No. 75 on the Inc. 5000 list, the annual ranking of the fastest-growing private companies in America. The recognition marks Videa’s second consecutive year among the top 2% of all companies honored. Videa’s growth reflects the company’s expanding role across the dental industry. Over the past year, the company broadened its platform with the introduction of AutoVerify for insurance eligibilit...