Global Relay Announces Compliant Voice Solution with Votacall

Partnership unlocks new possibilities for compliance-driven communications in highly regulated industries

NEW YORK--(BUSINESS WIRE)--Global Relay, a leading provider of integrated digital communications and mobile compliance solutions for highly regulated industries, today announced an integration partnership through its Open Connector API network which connects communications data from any source, including proprietary and in-house platforms. Votacall is a premier cloud-based unified communications (UC) provider that will leverage the API to deliver seamless capture of voice and messaging data directly into the Global Relay platform.

The new Global Relay Open Connector for Votacall enables the secure archiving of Votacall’s voice and text data in compliance with critical regulations such as MiFID II (EU financial markets), FINRA Rule 4511 (U.S. financial recordkeeping), and SEC Rule 17a-4 (recordkeeping for broker-dealers).

“At Votacall, our mission is to simplify how businesses communicate, while ensuring reliability and security,” says Andrew DeAngelis, COO of Votacall. “By partnering with a leader in the compliant communications space, and integrating through their Open Connector API, we can offer customers the confidence that their communications are not only efficient but also meet the highest compliance standards.”

A shared passion, an ideal partner

The Open Connector API was designed to empower technology providers to consolidate secure integration with Global Relay’s archiving, supervision, and eDiscovery solutions. By creating a standardized integration path, Global Relay enables a growing network of technology partners to meet the demands of compliance-first industries such as financial services, healthcare, and government.

“Votacall’s commitment to innovation and customer success makes them a natural partner for Global Relay,” says Anthony Crespy, Senior Vice President – Technology Partners at Global Relay. “Together, we’re demonstrating how the Open Connector API program will empower customers with seamless, compliant communications solutions worldwide – and this is just the beginning.”

The Global Relay–Votacall integration is available immediately; learn more about the solution here.

A seamless, end-to-end solution

In addition to ensuring recordkeeping compliance, Global Relay Open Connector for Votacall helps businesses streamline their communication archiving process. With automated communications capture and enriched data organization, the Votacall Archive is searchable and easy to navigate, allowing firms to locate specific conversations and key information in seconds.

Global Relay’s end-to-end compliance solution consolidates capture, archiving, and surveillance into one platform, mitigating third-party vendor risks while ensuring regulated firms meet collaboration, privacy, and security requirements.

About Global Relay

Global Relay is a leading provider of end-to-end compliance solutions for the global financial sector and other highly regulated industries.

Founded in 1999, Global Relay delivers services to over 20,000 customers in 90 countries, including 22 of the top 25 banks. With secure solutions for every step of the compliance journey, Global Relay App, Archive, Connectors, and Surveillance enable regulated organizations to meet recordkeeping and risk management requirements.

About Votacall

Votacall is a cloud-based unified communications provider delivering business-class VoIP solutions and managed services to organizations globally. With a focus on innovation, reliability, and customer experience, Votacall empowers businesses to communicate and collaborate more effectively.